Privacy Policy

1. Introduction

This Privacy Policy applies to the GoodWord mobile application and the website at goodopshq.com (together, the "Service"), both operated by Good Ops LLC ("GoodWord," "we," "us," or "our"). It explains how Good Ops LLC collects, uses, discloses, and safeguards your information when you use the GoodWord app, visit our website, or join our waitlist.

2. Information We Collect

Good Ops LLC may collect the following information through the GoodWord app and website:

• Information you provide: Account and waitlist details such as your name, email address, business name, and any content you submit through the Service.
• Device and usage data: When you use the GoodWord app or website, we automatically collect technical information such as device type and model, operating system and version, app version, language, mobile network information, device identifiers, IP address, and crash and performance logs.
• Cookies and similar technologies: On the website, we use cookies, pixels, and similar tracking technologies to improve your experience and analyze usage. The mobile app may use comparable technologies (such as SDK identifiers) for the same purposes.

3. How We Use Your Information

Good Ops LLC uses the information we collect to:

• Provide, operate, and maintain the GoodWord app and website
• Manage your account or waitlist registration and communicate product updates
• Improve, personalize, and expand the Service
• Understand how users interact with the Service and diagnose technical issues
• Send you marketing communications (you can opt out at any time)
• Comply with legal obligations and enforce our Terms

4. Sharing Your Information

Good Ops LLC does not sell your personal information. We share information with third-party service providers that help us operate the GoodWord app and website, including hosting and database providers, email delivery providers, analytics providers, and crash and performance reporting providers. These providers are contractually obligated to use your information only to perform services on our behalf.

We may also disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Good Ops LLC, our users, or others.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at the email address below.

7. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Third-Party Services and Links

The GoodWord app and website rely on third-party services for hosting, authentication, email delivery, analytics, and crash and performance reporting. These providers process limited information on our behalf as described in Section 4. The Service may also contain links to third-party websites or services that Good Ops LLC does not control. We are not responsible for the privacy practices or content of those third parties, and we encourage you to read their privacy policies.

9. Children's Privacy

The GoodWord app and website are not directed to children under 13, and Good Ops LLC does not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information. If you believe we may have collected information from a child under 13, contact us at the email address in Section 11.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact Good Ops LLC at: hello@goodopshq.com